R4L/Services/Hosting/Email/Config/iPhone4

Configuring my iPhone 4 for email

We recommend using IMAP instead of POP for accessing your incoming email. Pop configurations will often delete mail from the server, making it unavailable to other devices or computers you would use to access your email. With IMAP, you can access your mail using your computer and smartphone, and keep mail syncronized between devices.

Important note: In the description below, we use you@yourdomain.com and yourdomain.com as your email address and domain name. You need to substitute of course your real email address and domain name.

About Secure Sockets Layer (SSL): In the instructions below, we are not enabling SSL. If you wish to connect to the incoming IMAP and outgoing SMTP server using encryption, then leave these enabled. There will not be an SSL certificate on the server to match mail.yourdomain.com or imap.yourdomain.com, so your mail program will warn you that you are connecting without a certificate. Confirm the exception when this happens.

1. Select Settings from your SpringBoard.

   

2. Select Mail, Contacts, Calendars.

   

3. Select Add Account,

   

4. Select Other.

   

5. Select Add Mail Account.

   

6. Select IMAP and enter your name in the Name field, your full email address (e.g. you@yourdomain.com) in the Address field and a description for the account in the Description field.

   

7. Scroll down and input the settings for your Incoming Mail Server. Enter mail.yourdomain.com or your server name (ahsX.R4L.com) where X is a number in the Host Name field, replacing "yourdomain.com" with your own domain name. Enter your full email address in the User Name field and your password in the Password field.

   

8. Scroll down and input the settings for the Outgoing Mail Server (SMTP). Enter smtp.yourdomain.com or your server name (ahsX.R4L.com) where X is a number in the Host Name field, replacing "yourdomain.com" with your own domain name. Enter your full email address in the User Name field and your password in the Password field. Press the Save button in the top right hand side of the screen.

   

9. You will then see a screen saying Mail is ON. Press Save in the top right hand side of the screen.

   

10. This will then add your mail account and it will be listed under Accounts. Select the account name (e.g. "you@yourdomain.com") to configure further settings.

    

11. Select the Advanced options

    

12. Ensure that the Outgoing Server is set to Server Port 587 and Use SSL is OFF in the Advanced options.

    

13. Ensure that the Incoming Server is set to Server Port 143, and Use SSL is OFF in the Advanced options.