R4L/Services/Hosting/Email/Config/Outlook2010

From R4L Help Wiki
< R4L‎ | Services‎ | Hosting‎ | Email‎ | Config
Jump to: navigation, search

Outlook2007-64.png Configuring Outlook 2010 for IMAP

We recommend using IMAP instead of POP for accessing your incoming email. Pop configurations will often delete mail from the server, making it unavailable to other devices or computers you would use to access your email. With IMAP, you can access your mail using your computer and smartphone, and keep mail syncronized between devices.
Important note: In the description below, we use you@yourdomain.com and yourdomain.com as your email address and domain name. You need to substitute of course your real email address and domain name.
About Secure Sockets Layer (SSL): In the instructions below, we are not enabling SSL. If you wish to connect to the incoming IMAP and outgoing SMTP server using encryption, then leave these enabled. There will not be an SSL certificate on the server to match mail.yourdomain.com or imap.yourdomain.com, so your mail program will warn you that you are connecting without a certificate. Confirm the exception when this happens.


  1. Close Outlook 2010 if it's open. Double-click the Mail icon in the Control Panel to open the Mail Setup window.
  2. Click E-mail Accounts
    Outlook2010_001.jpg
  3. Click the New... button
    Outlook2010_002.jpg
  4. Select the Manually configure server settings or additional server types box and click Next.
    Outlook2010_003.jpg
  5. Select Internet E-mail and then click Next in the Add New E-mail Account window.
    Outlook2010_004.jpg
  6. Enter the following in each field:
    • Your Name: your full name, including spaces and capitalization
    • E-mail address: your you@yourdomain.com e-mail address
    • Account Type: IMAP
    • Incoming mail server: mail.yourdomain.com or your server name (ahsX.R4L.com) where X is a number
    • Outgoing mail server: smtp.yourdomain.com or your server name (ahsX.R4L.com) where X is a number
    • User Name: is your complete email address, i.e. in this example, you@yourdomain.com
    • Enter the password you created your account with.
  7. Select More Settings ...
    Outlook2010_005.jpg
  8. Click the Advanced tab.
  9. Check that SSL for incoming and outgoing mail are off. If their enabled, disable SSL. You can re-enable this later if your wish.
  10. Port number for incoming mail should be 143.
  11. Enter 587 in the outgoing server (SMTP) field.
    Outlook2010_006.jpg
  12. Click the Outgoing Server tab in the Internet E-mail Settings window.
  13. Check My outgoing server (SMTP) requires authentication.
  14. Select Log on using the same username and password as the incoming server.
  15. Select OK and Next
    Outlook2010_007.jpg
  16. Once Log onto incoming mail server (IMAP) and Send test e-mail message tests are completed, click Close.
  17. Click Finish
    Outlook2010_008.jpg