R4L/Services/Hosting/Email/Config/iOS

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IOS64.jpg Configuring iPhone/iPad for IMAP

We recommend using IMAP instead of POP for accessing your incoming email. Pop configurations will often delete mail from the server, making it unavailable to other devices or computers you would use to access your email. With IMAP, you can access your mail using your computer and smartphone, and keep mail syncronized between devices.
Important note: In the description below, we use you@yourdomain.com and yourdomain.com as your email address and domain name. You need to substitute of course your real email address and domain name.
About Secure Sockets Layer (SSL): In the instructions below, we are not enabling SSL. If you wish to connect to the incoming IMAP and outgoing SMTP server using encryption, then leave these enabled. There will not be an SSL certificate on the server to match mail.yourdomain.com or imap.yourdomain.com, so your mail program will warn you that you are connecting without a certificate. Confirm the exception when this happens.

Step 1: Open the Settings App

  1. Unlock your iPhone and tap the Settings app (gear icon).

Step 2: Access Mail Settings

  1. Scroll down and tap Mail.

  2. Select Accounts.

  3. Tap Add Account.

Step 3: Select Account Type

  1. On the list of account types, select Other (for custom domain emails).

Step 4: Add Mail Account

  1. Tap Add Mail Account under the "Mail" section.

Step 5: Enter Account Information

  1. Fill in the following fields:

    • Name: Enter your full name (this will appear in emails you send).

    • Email: Enter your full email address (e.g., you@yourdomain.com).

    • Password: Enter the password for your email account.

    • Description: Enter a description for the account (e.g., "Work Email" or "Custom Domain").

  2. Tap Next.

Step 6: Configure Server Settings

  1. On the next screen, you’ll need to enter Incoming Mail Server and Outgoing Mail Server settings.

    • Incoming Mail Server:

      • Host Name: Enter the server address (e.g., mail.yourdomain.com).

      • User Name: Enter your full email address.

      • Password: Enter your email password.

    • Outgoing Mail Server:

      • Host Name: Enter the SMTP server address (e.g.,mail.yourdomain.com).

      • User Name: Enter your full email address.

      • Password: Enter your email password.

  2. Tap Next.

Step 7: Verify Settings

  1. The iPhone will verify the server settings. If there are errors, double-check the server names, username, and password. If needed, contact your hosting provider for correct details.

Step 8: Choose Mail Options

  1. Once verified, you’ll be prompted to select features to sync (Mail, Contacts, Calendars, etc.). Ensure Mail is toggled on.

  2. Tap Save.

Step 9: Test Your Email

  1. Open the Mail app and try sending and receiving an email to confirm the setup works correctly.