Difference between revisions of "R4L/Services/Hosting/Email/Config"

Revision as of 13:04, 8 March 2018

Configuring Mail Clients or Smart Phones

Configuring your Account with a Mail Client

Any device that can connect to a mail server can be used to access your email account with Register4Less. Below we have step-by-step guides to popular mail programs as well as smart phones.

== Finding Your Server Name ==
If you have email hosting with R4L, you will likely want to set up a mail program on your computer, tablet or smart phone. We recommend you setup your mail client(s) with encryption enabled, and configure the incoming and outgoing connections using your server's name. There is a digital certificate installed on each of our servers using the server's name.

To find your server's name, on your web browser, type in '''http://webmail.''' plus your domain name (without the www's). You will be redirected to a secure login page that will have the address '''https://ahs5.r4l.com:2096'''. Your server name is ahsN.R4L.com, where N is the number you see in the address bar.

MS Outlook Netword Popup Issue

If you are using Outlook or Outlook Express, at times there can be an error asking the user to repeatedly enter in their network password. This can happen even when Outlook is correctly configured. Please see this help page if you are experiencing this problem.

see: Popup "Enter Network Password" with Outlook

General Email Configuration Settings

If the mail program or smartphone is not listed above, let us know and we'll see if we can get it added for you. In the mean time, try using the following settings. Regardless of what program is being used, the configuration settings are the same.

Incoming Server Settings

• Server Host Name: mail. plus your domain name, i.e. mail.yourdomain.com
• Username: your complete email address, i.e. you@yourdomain.com
• Password: The password you created or updated your email account with.

Outgoing Server Settings

• Server Host Name: smtp. plus your domain name, i.e. smtp.yourdomain.com
• Authentication: This is different depending on the mail client you use. On Macs, authentication type is set to password. On most PC & Linux mail clients, there is an option that says Server Requires Authentication. This must be selected.
• Username & Password: Same username and password as the incoming server. There may be an option to select this, or you may need to enter them in again.
• Server Port: Usually under Advanced Settings, this must be set to 587.
• Username: your complete email address, i.e. you@yourdomain.com
• Password: The password you created or updated your email account with.

Configuring for secure connection

Secure connections for the incoming and outgoing server are supported. If configured with SSL enabled, your mail program will warn you on the first connection since there is no SSL certificate for mail. plus your domain name. Once you confirm the exception, you'll be able to use the secure connection.